Assistant Operations Manager / Lead Mover
Ann Arbor
Assistant Operations Manager / Lead Mover
Part Time • Ann Arbor
Benefits:
- Flexible schedule
- Free uniforms
- Training & development
Assistant Operations Manager / Lead Mover
Pink Zebra Moving of Ann Arbor
$20–$24/hour + Tips | Part-Time (10–25 hrs/week) | Leadership Growth Opportunity
Overview
Pink Zebra Moving of Ann Arbor is hiring an Assistant Operations Manager / Lead Mover to help lead daily moving operations, support crews in the field, and ensure an exceptional customer experience.
This is a working leadership role, not a desk-only position. The right candidate will spend most of their time on moving jobs leading crews, driving trucks, and working alongside team members, while also supporting scheduling, customer communication, and day-to-day operations.
As the business grows, this role has a clear path to increased responsibility and advancement into higher-level management.
Pay & Schedule
- $20–$24/hour based on experience
- Customer tips on moving jobs
- 10–15 hours/week in office/operations duties
- Additional hours available on moving jobs (up to 20–25 total weekly hours)
- Typical schedule: Monday–Thursday + occasional Saturday mornings
- On-call availability for job support as needed
What You’ll Do
- Lead moving crews on residential and commercial jobs
- Drive trucks and assist with physical moving work
- Support daily scheduling and operational coordination
- Communicate with customers before, during, and after moves
- Assist with on-site estimates and job walkthroughs when needed
- Help ensure trucks, equipment, and supplies are prepared and organized
- Step in to solve problems and keep jobs running smoothly
- Maintain high standards for customer service and team performance
- Support a positive, professional team culture
What We’re Looking For
- Someone who leads by example and is not afraid of physical work
- Strong communication and customer service skills
- Ability to stay calm and solve problems in a fast-paced environment
- Dependable, responsible, and self-motivated
- Comfortable switching between field work and operational tasks
- Willingness to grow into a larger leadership role over time
Requirements
- Valid driver’s license with a clean driving record
- Ability to lift 50+ lbs with or without reasonable accommodation
- Prior moving, labor, logistics, or team leadership experience preferred
- Strong organizational and communication skills
- Reliable and punctual with strong work ethic
Who This Role Is Perfect For
This role is ideal for someone who:
- Has moving or crew leadership experience and wants more responsibility
- Enjoys hands-on work and being active during the day
- Has supervised small teams or wants to move into supervision
- Wants long-term growth into operations or branch management
- Takes pride in customer service and leading by example
About Us
Pink Zebra Moving of Ann Arbor is focused on delivering a higher standard of moving services—combining professionalism, efficiency, and a customer-first approach.
We are a growing company, and we are looking for people who want to grow with us. This role is designed for someone who wants to take ownership, lead teams, and develop into a larger management position as the business expands.
If you’re looking for a leadership opportunity where your effort directly impacts the success of the company, we’d love to hear from you.
Apply today and help us build something great.
Compensation: $20.00 - $24.00 per hour
Pink Zebra Moving is the World’s First Happy Moving Company. Our mission statement is “One day they’re going to write a book about us.” Join us and be a chapter in it! We aim to disrupt the moving industry by creating unexpected customer experiences as well as executing outstanding moving services for our clients. Our team wows our customers with an unparalleled level of service that no other moving company can match. Every mover knows happy customers = happy tips as well as happy coworkers!
Did you know a group of zebras is called a dazzle? Pink Zebra Moving is looking for friendly, customer focused people to join our herd! Can you dazzle others with your welcoming and cheerful nature? If lifting heavy stuff and careful packing might be your untapped passion, WE WANT YOU to join our team-focused moving dazzle! The most important thing we lift here at Pink Zebra Moving is someone’s spirit!
Pink Zebra Moving empowers our employees to create remarkable experiences for our customers. How do we come up with these WOW moments for each and every move? Part of our plan is a surprise! Join the Pink Zebra herd, and we’ll let you in on our dazzling magic!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pink Zebra Moving Corporate.
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Extensive Training
We provide extensive training for all our employees so they can be equipped to provide the best moving service and customer experience.
Tips/Gratuities
Our employees receive 100% of any tips earned. Our planned customer experience aids our employees to maximize their earning potential.
Employee Recognition
We take pride in our employees and make sure to recognize those individuals who exceed in performance.